Q: What does the web site migration service involve? Will my website be safe?
A: The web site migration service that we are offering is free (within a certain limit). We will move your website(s) to our top–class cloud hosting platform without you needing to do anything. We know from personal experience that switching hosting providers can lead to lost data and unwanted network downtime. That’s the reason why we’ll perform all that for you at no cost!We have highly accomplished administrators whose sole task is to make sure that your site functions exactly as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–made sites, as well as sites that are based on popular applications such as WordPress and Joomla™.
Q: Web site migration sounds like a lot of work. How much time does it take?
A: There are a lot of variables to take into consideration – the total number of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. That said, we do try to perform all web site migrations in a 48–hour time window. Smaller–sized sites are migrated faster – usually within 24 hours.
Q: My personal privacy is crucial to me. What info do you require?
A: Yep. We will need the name of the website that you would like us to move. We will also need a means to log into your current web hosting account so that we can get the files associated with your website.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Your site will work exactly like it did before with your former web hosting provider. Once we have completed the transfer, your website will be configured to work on our system and we will alert you to preview it. If it is working properly, all you will have to do is edit the name server resource records pertaining to your domain name. Your website will be migrated over to us with no downtime.
Q: Will my old hosting provider discover that I am leaving them?
A: No. Apart from your login details for the Control Panel, we don’t need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer data from?
A: We support all Linux–powered web hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.