1 hour ticket response
Prompt assistance is our major priority and this is the reason why we have a team of seasoned customer service technicians who are prepared to offer a swift answer to any question that you may possibly have. Just send your tech support ticket from the Site Control Panel and we will get back to you within one hour at the latest. As a matter of fact, we work hard and aim for a twenty–minute client support ticket response time.
A Premium Help Desk Support Service
Our client care staff representatives have considerable experience in the Linux cloud web hosting packages niche and are capable enough to provide a rapid answer to your problem. If, however, the matter at hand is not within the competency of a tech support engineer, the client support ticket will be forwarded to a programmer or sysadmin for further assistance.
An Easy–to–Navigate Help Center
In the Site Control Panel you can find an easy–to–navigate Help section where you can find quick suggestions on how you can use our hosting services. You can find the answers to your questions in our F.A.Q. section, find more info in the web hosting account administration articles or check our educational video tutorials.